Shop / Policies
Privacy and cookies
Last updated: September 2026.
We are committed to protecting your privacy. This website is operated by Crafti Business and processes personal data only for the purpose of fulfilling orders, handling payments, communicating with customers, and meeting our business and legal obligations.
At checkout, we collect the information needed to complete and deliver your purchase, including your email address and the delivery address for your order. We do not request a phone number during standard checkout.
Payments are processed securely by Stripe. Stripe handles card details and payment authorisation on our behalf, and we do not store full card numbers or payment credentials on this website. We only share the information needed to process and deliver your order with trusted providers such as Stripe and our shipping partners.
We use personal information to process payments, arrange delivery, provide order confirmations, respond to enquiries, detect fraud, and keep required business records. We do not sell personal data and do not use the site for advertising or behavioural tracking by default.
This site uses cookies that are strictly necessary for the basket and checkout to function correctly, and for security checks related to payment processing. We do not use marketing or analytics cookies by default. You can manage cookies in your browser, but disabling some cookies may affect the checkout experience.
If you would like to access, correct, delete, or ask questions about the personal information we hold about you, please contact us at [email protected].
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